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FAQ

Does Greenhouse accept insurance?

Yes. Greenhouse accepts most insurance plans on an out-of-network basis. You may verify your benefits here.

We know that insurance can be complicated, so we have case managers and utilization managers to help you deal with any insurance issues so that getting the help you need is as seamless as possible.

What happens when I arrive at Greenhouse?

When you arrive at Greenhouse, you will meet with an intake director or intake therapist who lead you through a 1-hour biopsychosocial assessment where you’ll answer questions on issues like your drug use history and family dynamics to help us learn more about you and lay out a framework for treatment.

One of our caring nurses will then take your vitals and ask you some questions about your medical history, including any medications you are taking. The nurse will ask you for a urine sample so that we can see which drugs are in your system to better guide your detox and treatment needs.

Staff will then take an inventory of the items you brought to ensure that everything you brought complies with guidelines and will lock up any valuables in the safe.

Depending on what staff determine is the appropriate first step, you may enter medical detox or begin residential treatment right away.

Will I get a psychiatric evaluation?

Yes, successful treatment requires treating the whole person, not just the addiction. All Greenhouse patients receive a psychiatric evaluation in the first 24 hours so that any mental health issues may be identified and addressed.

How long will I be at Greenhouse?

The length of stay will depend on each person’s unique needs, goals, and situation; however, longer treatment durations tend to result in better outcomes. We recommend staying at least 30 days. Most people stay at Greenhouse for 30 to 90 days.

Do you offer medication-assisted treatment?

Yes, we offer MAT. Medications available at Greenhouse include Suboxone, Vivitrol, Sublicaid, and buprenorphine.

Is my treatment completely confidential?

Yes, you can rest assured that Greenhouse staff will protect your privacy. We comply with all HIPAA and privacy laws and regulations.

Will you work with my employer?

Yes, our case managers are here to help you with employment-related issues. They will help complete FMLA paperwork, short-term disability paperwork, and maintain communication with your company’s employee assistance program manager and/or human resources (HR) department to make sure you have what you need to maintain your employment while in treatment with us.

Your HR department is obligated to keep your treatment confidential. Also, you may not be terminated by your employer for seeking treatment for substance abuse; it is like any other medical issue for which you may need to leave work to access care.

Can my family visit me while in treatment? How often?

Yes, family members may visit you during your stay. Greenhouse does not enforce a set visitation schedule. You will coordinate visits with family through your primary therapist. We do not allow unscheduled visits.  We also conduct family weekends  on the first and third weekend of every month.

Can I smoke?

Yes, but any cigarettes brought to the facility must be unopened in its original container.

Can bring my cell phone and computer?

Yes, you may bring your cell phone and computer to the facility; however, there are some restrictions on when they may be used.

Will I get to leave the facility periodically?

Your time in residential treatment will be completely focused on your recovery, meaning the majority of your time will be in the facility focusing on your treatment; however, there may be outings to tour the sober

What happens when I leave treatment?

At Greenhouse, we know that your residential stay is only the first step in your recovery. That’s why we work with you to create a plan for your transition out of the program. On day one, we start creating an aftercare plan for you. When your time at Greenhouse comes to an end, you’ll have a fully customized discharge plan.

What will be different this time?

Unfortunately, some people have been to rehab programs that haven’t really met their needs. We hear you. By providing a customized treatment plan for you or your loved one, Greenhouse addresses areas of your life to help find the root of your addiction.

By working with you, your primary therapist, and family (with your con-sent), we can help identify initial goals for aftercare, obstacles to sobriety, and coping strategies to help you respond to triggers. By customizing rehabilitation, we hope is to assist you lead a life of improved health, self-direction, stability, attainment of goals, and long-term recovery.

Recovery is possible when you commit wholeheartedly to the treatment process and have the willingness to change. This commitment and belief allows you to acknowledge your addiction and discard harmful behaviors that have hurt you and those you love. When you’re invested and engaged, attend classes and participate in therapy, our program can lead to a process of change resulting in wellness, fulfillment of potential, and healing.

About The Contributor
Amanda Lautieri
Senior Web Content Editor, American Addiction Centers
Amanda Lautieri is a Senior Web Content Editor at American Addiction Centers and an addiction content expert for Greenhouse Treatment Center. She holds a bachelor's degree and has reviewed thousands of medical articles on substance abuse and... Read More